Articles on: Tutoring

How do I close a session request?

Once you have sent your first message to the learner, the request will go into an “In Progress” status. Messages about this request will go directly into your messages.

Be sure to follow through and make sure that the learner gets the help they need.

Once the learner has confirmed that they signed up for a session that meets their need, click “Close Request” so the other tutors know that this request is resolved.

Learners can re-open requests, so don’t be too worried about closing a request as soon as you think the conversation is over. They can always re-open it if they need more help.

Updated on: 21/08/2022

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