Articles on: Live Help

How should I help a learner during Live Help?

Introduce yourself to the learner.
Understand the question or problem.
Help the learner think through the question. Do NOT just provide the answer.

Strategy: Ask learners questions to help them think through problems. Here is a resource you can use to do this!
Strategy: Provide content knowledge in small chunks.
Strategy: Share similar problems.

Updated on: 14/08/2022

Was this article helpful?

Share your feedback


Thank you!