How do safety reports work?

Is my concern worth reporting?

Yes! It's always best to err on the side of sharing—even if it turns out to be something the safety team doesn't act on immediately, it will help add context for them to understand how to best support the person in the future.

What happens when I share a concern?

Our safety team will look into the situation, the community member’s history at Schoolhouse, and any warnings we’ve already given them. We’ll then follow our policies to address the behavior, which may include monitoring the person more closely, giving them a warning, suspending them temporarily, or suspending them permanently.

Will the person know I shared a concern about them?

We keep all the tips we get highly confidential, and let people know they were flagged without mentioning whether it was by our automatic system or by a reporter. If it looks like it will be difficult to hide your identity, we’ll talk with you first to ensure that you’re comfortable with whatever is shared.

Updated on: 19/04/2023