Safety
Safety at Schoolhouse
While we're excited to connect people around the world to help each other learn, we realize that this comes with risks that must be carefully addressed. Building a safe environment for our community to connect is our top priority. We want to be as transparent as we can about safety measures so that students, parents and teachers can feel confident in their decision to participate in the community. Below, you'll find a summary of some of the key safety measures we use to protect our learners andPopularCan I, as a parent, still enroll my child into Schoolhouse even if they are under 13?
Few readersHow can I report an issue to the Safety Team?
You can reach out at [email protected] or directly report the issue here.Few readers
Privacy
Can I (as a learner) access recorded Zoom sessions?
Unfortunately no. For privacy reasons, we can't share these recordings. To learn more about how Zoom recordings are used, see this article.Some readersDo privacy laws differ if I live outside of the United States?
Few readersHow does Schoolhouse collect my personal information?
Schoolhouse collects your personal information from a variety of sources, including, but not limited to: Information you provide to us Information collected from automatic data collection technologies Browser cookies Local storage cookies Web beacons GIFs Information we collect from third partiesFew readersWhat happens to the Zoom recordings from the tutoring sessions?
Why are sessions recorded? All Zoom sessions are recorded and reviewed regularly for both quality and safety purposes. Quality issues are escalated to our tutor mentor team, who step in to help coach tutors who need extra support. Who has access to the recordings and for what purposes? Quality and Safety — Zoom recordings are reviewed by employees and certain volunteer teams (Peer Review, Mentor, Safety, etc.) to ensure tutoring standards and safety on the platform. After 30 dFew readersWhat type of content can I post on Schoolhouse?
When you post any type of information, such as comments, feedback, etc., (collectively, “Content”), you agree to adhere to the following "User Content Posting Guidelines": To the extent our Website contains areas where you can post or submit to be posted such as comments, product reviews, testimonials, etc., you agree to post Content that is proper and related to the general theme of the Website. Content also includes that which you send to us by email, text, mail, or other means. You agreeFew readersWhat personal information does Schoolhouse collect?
You can refer to this page, https://schoolhouse.world/about/privacy, to learn more about what type of personal information Schoolhouse collects or does not collect.Few readersWhat happens when I delete my account?
First, to delete your account, follow these directions. When you delete your account, we delete your profile information and any other content you provide in your profile (such as your name, username, password, email address, and profile photos). The data is typically “soft deleted” for 30 days (in case a mistake was made and the account needs to be recovered) before then being “hard deleted”. More details in our privacy policy (https://schoolFew readersHow does Schoolhouse use and share my information?
To present our Website and its contents to you. To provide you with information and respond to your questions on products or Services that you request from us and information on new products and services, and features or offers that we believe will be of interest to you. To provide you with the products, services, orFew readersWhat notice will I receive if Schoolhouse were to go out of business?
In the unlikely event that we go out of business or file for bankruptcy, we will provide you with notice of the event by posting on our homepage, or by email to your email address that you provided to us. To the extent legally feasible, we will provide you with thirty (30) days notice prior to such a dissolution event. We will provide instructions in the notice on how to request access to (and removal from our Service) of any personal information you have the rights to. We may reject requests fFew readers
Policies
What content can Schoolhouse sessions cover?
Overview In addition to our terms and conditions, we have specific content policies that tutors must follow when creating sessions. These policies are intended to support Schoolhouse.world’s mission of connecting the world through learning, while fostering a safe and inclusive learning environment. One of the beauties of Schoolhouse.world is that tutors are given agency and freedom to be creative with their sessions. However, in order to ensure we staPopularWhat are your volunteer policies?
Overview Schoolhouse.world is deeply grateful for the help of our dedicated volunteers. This Volunteer Policy explains possible risks of volunteering and includes liability waivers, consents, and other legal agreements on your part. Please read carefully. Volunteer Hours You understand that Schoolhouse.world will keep track of the number of hours you spend volunteering as a tutor. However, you understand that Schoolhouse.world makes no promises or guarantees that you will be allottedFew readers