Why get certified?
How do I complete a certification?
What if I don’t earn 90%––can I try again?
How long will it take to find out if my certification has been approved?
What if I don't have a webcam to record my certifications?
What happens when peer reviewers flag a submission?
Are honorary certifications included on your transcript?
Do I need to complete a certification if I want to tutor in a community/experimental topic?
Trust and Safety
How do Course Challenges work?
How do you get certified in 'Experimental'?
What if I have a disability that prevents me from following one or more of the certification guidelines?
Why do I have certifications in all math courses in Live Help?
Why am I unable to start my certification recording?
What devices and browsers work for certifications?
What should I do if my certification recording fails to upload?
What if I want a pending or completed certification removed?
How do I check what certifications I have completed?