Account Information
How do I delete my account?
Go to https://schoolhouse.world/me/edit, and scroll down to click on the "Delete My Account" button (bottom left). To learn more about account deletion and what happens to your data after deletion, visit this article.Few readersHow do I change my Schoolhouse email?
From any page on Schoolhouse, select your profile picture (bottom left on computer, bottom right on mobile). Select "My Profile" (the first option). Select "Edit Profile" in the upper right corner. The third option will allow you to change your Schoolhouse email. If you are unable to change your emailFew readersHow old do I have to be to create an account?
We currently require all users to be at least 13 years old. We hope to expand to younger ages in the future!Few readersHow long does it take for my account to be approved?
Our volunteer team reviews all pending accounts to ensure they comply with schoolhouse's policies. It should not take more than 24 hours (unless it is the weekend) for your account to be approved. If you need your account to be approved immediately, please email he[email protected] and we will assist you as soon as possible.Few readersHow do I change my profile picture?
If you are a tutor, you will be able to customize your avatar or change your profile photo. If you signed up with a Google account, your profile picture is used from that, so you can technically change it from there. Otherwise, you can always edit your avatar by going to My Profile Edit Profile Edit Avatar. (https://storage.crisp.chat/users/helpdFew readersHow can I regain access to my account?
If you have lost access to your account, please contact us at [email protected].Few readers
Get in touch
Who do I contact if I need help?
Most of your questions can likely be answered by these FAQs and using the search bar at the top of this page. If you still can't find the answer to your question, you can email [email protected] or use the chat feature on the bottom right of the Schoolhouse home page to contact someone with your concerns.Few readersWho do I contact if I'm looking for a job?
You can email [email protected] for any concerns related to this.Few readersWho do I contact to form a partnership with SHW?
You can email [email protected] if you have any interest in partnering with Schoolhouse.Few readers
What is a Schoolhouse Portfolio?
As you continue your journey on Schoolhouse, you build a Portfolio that showcases both your certifications as well as your contributions as a volunteer tutor. What can I do with my portfolio? We hope that your portfolio is something you're proud of—that itPopularWhat are Schoolhouse's community values?
🏔️ Think big, start small You don't need to make something perfect the first time you try. Instead, you iterate and learn from experience. You act with the bigger picture in mind, pioneering a new way forward in education. You are not bound by what is. You can see the world for what it could be. Learn more about the value in this blog post. 👟 Step in You seek ownership over the work that you do. You contribute to aSome readersWhere do I find Live Help, Session Requests, or the Community Forum on the new platform?
When the subworlds redesign of the Schoolhouse platform launched in June 2023, three features of the old platform were shut down. These features have close equivalents in subworlds — hopefully improvements over the old system — and so we wrote up this guide to walk you through these transitions. Live Help Live Help is no longer scheduled for a few hours each day. Now, In Help channels within a subworld, members can post a question and receive help through Zoom or written responses. VideSome readersHow do I withdraw/unregister from a session or series?
To withdraw from a session: Navigate to the session you are looking to withdraw from by going to "My Schedule" on the left hand bar and click on the session you want to withdraw from. Towards the top, you will see a button called "Withdraw". It will ask you whether you are sure you want to withdraw from the session, click on "Yes". To withdraFew readersWhat do I do if I'm not in a U.S. time zone?
You can be a part of the Schoolhouse.world community wherever you are! Since we have tutors from all around the world, you're likely to find a session that works for you. When you're signing up for sessions, the date and time are automatically converted to your time zone.Few readersWhat topics does Schoolhouse.world offer tutoring in?
Sessions are currently offered for Pre-Algebra, Algebra 1, Algebra 2, Geometry, Pre-Calculus, Calculus, Statistics, SAT Prep, College Advice (https://schoolhouse.world/w/collegFew readersHow do I clear my Schoolhouse notifications?
Click on the bell icon: Click the three dots: Select "Mark All As Read"Few readersHow can I provide feedback for Schoolhouse.World?
To provide feedback for anything on Schoolhouse.World: Click on your profile on the bottom left (or bottom right if you are on a mobile device) Click on "Feedback and Ideas" or go to this link Once you click on that, on the left hand side you will see a blue box that will allow you to input any feedback you have for the website. Additionally, you can also look through others feedback and upvote any that you think should be prioritized. (https://Few readersHow did Schoolhouse.world start?
As soon as COVID-19 hit, schools transitioned to online learning and students around the world craved more social interaction. Access to personalized and personal help was more inequitable than ever. This situation prompted Sal Khan, founder of Khan Academy, to partner with his college friend, Shishir Mehrotra, cofounder and CEO of Coda. Together, with Mariah Olson, Drew Bent, and a handful of volunteers, they created Schoolhouse.world. The pilot platform was built on Coda and used by a couple oFew readersHow can I refer someone to Schoolhouse.World?
To refer someone to Schoolhouse.World, go to your main page and click on your icon at the bottom left. (Bottom right if you're on mobile.) You will see several options. Click on "Refer a Friend" and you will be able to utilize the personalized link made for you to share Schoolhouse.World to friends, classmates, teachers, and anyone else. (https://storage.crisp.chat/users/helpdesk/webFew readersWhy does Schoolhouse limit how many times I can post?
Schoolhouse is a peer-to-peer learning community, so all tutors are volunteers. To keep the community alive and free for everyone, we encourage everyone to lend a helping hand in topics that they've already mastered. For this reason, we have a limit on how many times you can post, and we increase that limit as you contribute more to the Schoolhouse community. How do I remove the post limit? To increase the number of posts you can create, we ask that you find any subworld that you feel coFew readersHow can I find live help? What happened to live help?
What happened? We've noticed that a lot of you were concerned about the restrictive nature of the old live help format. It was only for three hours on weekdays, and we were at a loss for tutors who were available during that time. With the brand-new Subworlds Update, we've decided to revamp the process! Where can I find it? Instead of the live help page, every subworld has a forum capability. We've got discussion, tutor coordination, and most importantly for live help, the help chFew readersWhat are Schoolhouse-versaries?
A Schoolhouse-versary is the anniversary of when a user joined Schoolhouse! If it's within a week of your anniversary, you'll see a cake with sparkles icon appear next to your name! Whether it's for yourself or for someone else, you will be able to see this icon.Few readers