Articles on: Trust, Safety, and Privacy

How does Schoolhouse use and share my information?

We use information that we collect about you or that you provide to us, including any Personal Information, for one or more of the following purposes:

To present our Website and its contents to you.
To provide you with information and respond to your questions on products or Services that you request from us and information on new products and services, and features or offers that we believe will be of interest to you.
To provide you with the products, services, or information that you have requested.
To provide you with notices about your account.
To notify you about information regarding or changes to our Website, our policies, terms, or any products or Services we offer or provide, or regarding your account.
To process your account application and any changes to your account information.
To process Personal Information or other information that you submit through to us.
To allow you to participate in interactive features on our Website.
To contact you about our own and third-parties’ products and services that may be of interest to you.
To provide access to restricted parts of our Website, e.g., areas accessible if you have a user account.
To enhance and improve our products and Services, for example, by performing internal research, analyzing user trends, or measuring demographics and interests.
For internal purposes, such as Website and system administration or internal audits and reviews.
For analyzing how the Services are used, diagnosing Service or technical problems, maintaining security, and personalizing content.
To operate, maintain, and provide to you the features and functionality of the Services.
To provide statistics about the usage levels of the Website and other related information to our service providers.
To notify you of data privacy incidents or provide you with legally required information.
To request your participation in ratings, reviews, surveys, focus groups, or other initiatives which help us to gather information used to develop and enhance our products and Services.
To determine eligibility for membership, credentials, designations, or volunteer opportunities.
To evaluate your performance on continued learning courses and assist you in the tracking of your progress.
For event registration, scheduling, event attendance, administration and related purposes.
To fulfill any other purpose for which you provide Personal Information.
In any other way we may describe and for which we obtain your consent when you provide the information and you give your consent.

We may or do disclose your Personal Information, in whole or in part, to the following types of third parties, and for one or more the following purposes:

Data storage or hosting providers for the secure storage and transmission of your data.
Database and software service providers for the management and tracking of your data.
Volunteers for peer review, session review, and mentoring.
Technology providers who assist in the development and management of our Website.
Identity management providers for authentication purposes.
Legal and compliance consultants, such as external counsel, external auditors, or tax consultants.
Our volunteers or committee members who perform various functions on our behalf.

We may disclose Personal Information of learners and tutors to schools, colleges, universities, and other educational institutions and education-related organizations for the purposes of permitting tracking of students and applicants of such institutions, for research, outreach, and educational purposes, such as, but not limited to, tracking the number of sessions a learner attended. We also disclose Personal Information to our volunteers for peer review and session review.

The time periods for which we retain your Personal Information depend on the purposes for which we use it. We will keep your Personal Information for as long as your account is active, or user of our Services or for as long as we have another business purpose to do so (such as, but not limited to, for business, tax, or legal purposes) and, thereafter, for no longer than is required or permitted by law, or our records retention policy, reasonably necessary for internal reporting and reconciliation purposes, or to provide you with feedback or information you might request. This period of retention is subject to our review and alteration.

We retain your information after you request such deletion for longer periods for specific purposes to the extent that we are obliged to do so in accordance with applicable laws and regulations and/or as necessary to protect our legal rights or for certain business requirements. We may retain De-Identified Personal Information for as long as we deem appropriate. For example, if we process your donation payments, we will retain this data for longer periods of time as required for tax or accounting purposes.

For more information on the ways that Schoolhouse uses and shares your information, please check our privacy policy.

Updated on: 21/07/2022

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